Get In Touch

Pick whichever method fits how you work. They all reach the same team.

Our office hours are Monday to Saturday, 8:00 AM to 5:00 PM. We are closed on Sundays. If you reach us after hours, leave a message or send a text and we will respond when the office reopens.

Choosing the right topic on the form

The "What is this about?" menu on the form helps us send your message to the right person.

• Request a renovation quote. Choose this for a new project. You will get a prompt to share the scope, building type and rough timeline.
• Discuss an existing project. Choose this if you already have a contract or schedule with us.
• Property management. Choose this if you manage a building, a portfolio or rental units and want ongoing repair, repainting or turnover work.
• Partnership or referral. Choose this if you are an architect, designer, engineer, expediter, broker or other professional who wants to work together.
• General question. Choose this for anything else, such as service areas, process or what a particular trade involves.

You do not need perfect drawings to call. A rough picture of the job is enough. These items make the first conversation more useful.

1. Address and building type. Brownstone, walk-up, co-op, condo, detached house, two-family or loft. Building type decides who has to approve the work.
2. A description of the work. "New kitchen, same layout" and "gut the whole apartment" are very different jobs. Mention anything you must keep, such as a window, a wall or a floor.
3. Photos and measurements. A handful of phone photos per room and rough dimensions help us understand access, condition and scale.
4. Building documents. If you live in a co-op or condo, send the alteration agreement, work-hour rules and insurance requirements. If your building is in a landmark district, say so.
5. Timeline. Do you have a move-in date, a lease deadline or a seasonal reason to start? Tell us. We will say plainly whether it looks realistic.
6. Budget range. You do not have to share it, but it helps us suggest the right level of finish and avoid designing past your limit.
7. Prior work. Old permits, plans or reports on hazardous materials save time.

If you are not sure what to include, call and we will ask.

Do I need an architect before I call you?

Not necessarily. Some projects, such as repainting or replacing floors without changing layout, do not require one. Alterations that move plumbing, walls, gas lines or electrical generally do, because the Department of Buildings requires filings through DOB NOW: Build by a New York State-registered Design Professional, meaning a Registered Architect or licensed Professional Engineer. We can work with yours or coordinate the process with you. The DOB explains its rules on its permit information page.

How do I know whether my project needs a permit?

Start with our permit checker and the 2026 permit guide. Then call us. As a rule of thumb, cosmetic work usually does not need a DOB permit, while changes to plumbing, structure or egress usually do. Your building may have rules even when the city does not.

What will it cost?

Prices depend on scope, access and finishes. As of October 2026, typical NYC planning ranges include roughly $30,000 to $60,000 or more for a full bathroom, $25,000 to $85,000 or more for a kitchen, and $250 to $500 or more per square foot for a full gut renovation. Those are planning ranges, not quotes. Our cost guide explains the details, and the written estimate is what sets the number.

How long will it take?

Typical timelines are 3 to 6 weeks for a bathroom, 6 to 12 weeks for a kitchen, and 4 to 9 months for a full apartment gut including approvals. The renovation timeline planner lets you test different scenarios.

Can I ask for references or credentials?

Yes, you should. In New York City, residential remodeling work generally requires a Home Improvement Contractor license from the Department of Consumer and Worker Protection, and you can review the requirements on the city's license checklist. Ask any contractor for license and insurance details before you sign, and read the full list in our hiring checklist.

If you already have a proposal or an active project with us, a few details help us help you faster.

• Your name as it appears on the proposal
• The project address
• A short summary of the question, such as schedule, selections, scope change or building paperwork
• Photos if you are reporting an issue

Use the form and choose "Discuss an existing project," or call or text (347) 455-1741 during office hours. For anything urgent on site, such as water, power or building access, call rather than writing.

Scope changes

Changes happen. Tile gets swapped, a closet gets added, an inspector asks for something. We handle changes in writing so that price and schedule effects are clear before work proceeds. That is better for you and better for the project.

Managing a building means juggling tenants, boards, inspections and budgets. Our property management and maintenance services are intended for exactly that rhythm.

Common requests from building teams include:

• Apartment turnovers, including patching, skim coating, painting and floor refinishing between tenants
• Repainting programs. NYC's Housing Maintenance Code requires owners of multiple dwellings to repaint apartments every three years and between tenancies, as the Department of Housing Preservation and Development explains on its website.
• Bathroom and kitchen refreshes that keep rental units competitive
• Post-construction cleaning to prepare finished units for occupancy
• Exterior repairs and repainting for small multifamily buildings

Choose "Property management" on the form and tell us how many units, which buildings and what schedule you need. We will tell you what we can take on, in what order, and how we would document the work for your records.

Some of our best working relationships begin with another professional. If you are an architect, interior designer, engineer, expediter, real estate broker or property manager, select "Partnership or referral" and tell us about your practice.

What we offer collaborators:

• A single accountable builder for design-and-build coordination
• Clear, itemized pricing that is easy to share with your client
• Familiarity with co-op and condo alteration processes
• A willingness to work from your drawings and specifications

If a friend or past client sent you our way, mention that when you contact us.

Because we are headquartered on Staten Island, projects on the island are the closest to our office. Here are neighborhoods we serve there, with ZIP codes.

On the island, waterfront parcels in places like Great Kills, Prince's Bay and Tottenville can fall in FEMA flood zones, so elevation and flood-resistant material rules may apply. Verify specifics with the DOB. Older wood-frame houses in Port Richmond and West Brighton often reveal framing and plumbing surprises once walls are opened.

Rules change at the city line, and it helps to know how.

Long Island. Nassau and Suffolk counties require home improvement contractor licensing through county consumer affairs, and building permits come from the town, village or city building department, such as Garden City, Hempstead, Oyster Bay or Huntington. Check requirements with the municipality, and use the county sites, Nassau County or Suffolk County, as a starting point. See our Long Island renovation page.

New Jersey. Permits are issued by the local municipal construction office under the Uniform Construction Code, and New Jersey requires home improvement contractor registration with the Division of Consumer Affairs. See our New Jersey page.

When you contact us about a project outside the city, mention the town and zip code so we can point you to the right office.